Welcome to ISF Group Careers

At ISF Group, we believe that our people are our greatest asset. As a dynamic and innovative company, we are always on the lookout for talented individuals who are passionate about what they do and eager to make a difference.

Whether you are just starting out in your career or are a seasoned professional, ISF Group offers exciting opportunities across various business units and roles. Join us and be a part of a team that values creativity, collaboration, and continuous growth.

Why Work at ISF Group?

  • Innovative Culture: At ISF Group, innovation is at the heart of everything we do. We encourage our team members to think outside the box and bring fresh ideas to the table.
  • Career Growth: Your professional development is important to us. We provide opportunities for learning, growth, and advancement within the company.
  • Supportive Environment: We believe in a positive work environment where everyone feels valued and supported. Our team culture is built on mutual respect, open communication, and teamwork.
  • Diverse Opportunities: With a variety of business units and a broad range of projects, ISF Group offers diverse opportunities to learn new skills and take on new challenges.
  • Commitment to Excellence: We are committed to delivering the highest quality in everything we do. Join us if you are dedicated to excellence and eager to contribute to our ongoing success.

Explore Our Open Positions

We’re always looking for motivated and skilled individuals to join our team. Check out our current openings below:

Branch Manager

Durban, KZN, South Africa

Are you an experienced leader in the Fire & Security industry with a strong background in sales, operations, and customer relationship management? We’re looking for a dynamic Branch Manager to drive business growth and operational efficiency in our Durban office.

Key Responsibilities:
✅ Oversee regional sales and operations, ensuring targets and compliance are met.
✅ Plan, evaluate, and optimize operational efficiency and cost-effectiveness.
✅ Drive revenue growth by converting leads into customers.
✅ Recruit, mentor, and manage a high-performing team.
✅ Maintain strong customer relationships and service excellence.
✅ Manage company assets and ensure compliance with internal procedures.

What You’ll Need:
📌 Education & Training:
✔ Matric Certificate
✔ Relevant tertiary qualification
✔ Business management expertise (budgeting, planning, forecasting)

📌 Experience:
✔ 8-10 years in the Fire & Security industry
✔ Strong background in Sales & Operations Management
✔ Proven Customer Relationship Management skills
✔ Administrative and office operations experience

Employment Equity: We are an equal-opportunity employer and encourage applications from candidates of all backgrounds.

📅 Closing Date: Friday, 21 February 2025
📩 Apply Now! Send your detailed CV to hr@isfgrp.co.za

National Contracts Manager

Johannesburg, GAUTENG, South Africa

Manage contracts department team members, including customer service interactions, reports, and repairs. Provides the highest level of customer service with a sales-minded attitude while developing lasting customer relationships.

Responsibilities

• Effectively manages team members, including technicians and installers assistants, to ensure team objectives and sales goals are being carried out.

• Displays extensive working knowledge of industry standards and practices, including product details and company services offered.

• Offers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by upselling products and services and taking care of any customer concerns or complaints quickly and professionally

• Assists with or performs administrative tasks directly affecting the contracts department.

• Develops working knowledge of industry regulations, restrictions, and laws, and ensures the service department adheres to all regulations.

• Monitors department issues and client complaints to define patterns and work to lessen those recurring issues.

• Regularly inspect work being done and customer service being provided to ensure all standards are met and that repair work is carried out effectively, correctly, and thoroughly.

• Oversees team members performing inspections, preparing reports, and doing repairs; if necessary, carries out these job duties personally to ensure highest quality of work.

• Ensure the contracts department meets reportable deadlines and enforcing compliance to company procedures.

• Achieving department revenue targets.

• Recruiting employees or subcontractors to maintain an adequate level of staff, within the company growth and strategic plan.

• Managing and mentoring of contracts department team to ensuring staff remain compliant to company procedure and motivated to obtain company goals.

• Complete performance reviews of contracts department staff providing critical but constructive feedback to improve staff productivity.

• Actively participating in the successful integration of new customers.

Qualifications

  • B Tech or BSc in Building/Construction Management or Electrical/Electronic Engineering.

Experience

  • 5 to 8 years of relevant site management experience on major Fire Detection, Gas Suppression and Digital Security projects.

Competencies

• Tactical problem solving

• Innovation and creativity

• Drive/initiative

• Decisiveness

• Business acumen

• Influencing/ Negotiation

Correspondence will only be entered into with the shortlisted candidates, if you have not heard from us within 3 weeks of the closing date, please regard your application as unsuccessful. ISF Group nevertheless appreciates the interest shown by all applicants.

How to Apply

Applying for a job at ISF Group is easy. Follow these simple steps:

    1. Review the Open Positions: Take a look at the open roles listed above and find the one that best matches your skills and interests.
    2. Prepare Your CV: Make sure your CV is up-to-date and clearly highlights your experience, skills, and achievements.
    3. Submit Your Application: Click the Apply Now button and fill out the online Job Application form.

Join Us in Making a Difference

At ISF Group, we are more than just a company. We are a community of professionals who are passionate about what we do and dedicated to making a positive impact. If you are ready to take the next step in your career and want to be part of a team that values innovation, growth, and excellence, we would love to hear from you.

Contact Us

Have any questions? Reach out to our HR team at hr @ isfgrp.co.za, for more information.